In what countries is MobyTrader available for depositing Bitcoin?
MobyTrader is open for trading in almost every country. The exceptions are
countries within the EU. If you are in one of these countries, you can still use MobyTrader to
practice trading with virtual currency, however you will not be able to make a Bitcoin deposit.
What is the max amount I can deposit into MobyTrader?
The maximum amount you can deposit into MobyTrader is the equivalent of $250 worth of Bitcoin, whatever the market value is at the time of the deposit.
Why is it taking so long for my deposit or withdraw?
The average time for a transaction to clear can be up to an hour. However, depending on the fees set for the transaction, it can take up to 3 days for a transaction to process. The best way to find out if your transaction has cleared the block chain is to go to
You can check the status of your deposit and withdraw here.
Why are the transaction fees 1 mBTC?
We want to make sure that your transaction happens quickly. A 1 mBTC transaction fee guarantees that your withdraw happens fast. The fee goes the miners on the blockchain who verify the transaction. Lower fees can hold up a withdraw for longer periods of time because miners won’t prioritize the transaction. Usually the transfer fees can fluctuate from 0.4 and 0.6 but can go all the way up to 1 mBTC. We have set the limit at 1 mBTC to cover the miners fees and handling fees. We want you to get your money fast, so that is why we have set the fee to 1 mBTC to cover everything.